Regional Service Manager - Lancashire

Location North West
Discipline: Care and Support
Job type: Permanent
Salary: £51,500 per annum plus Car allowance
Contact name: Holly James

Contact email: holly.james@hft.org.uk
Job ref: 023165
Published: 3 days ago
Expiry date: 13 Dec 2024 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Regional Service Manager, helping individuals with learning disabilities live the best life possible?

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

Join us as a manager with Hft and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of learning disabled adults.

You will lead a team of CQC registered managers providing supported living in delivering high quality outcome focused services.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

  • Annual Leave: 33 days (including 8 days statutory bank holidays)

  • Car allowance: £320 per month

  • Training: Access to award winning training and development

  • Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app

  • Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.

  • Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.

  • Care Friends: Employee referral app – earn money for referring your friends to work for Hft.

  • Free life assurance – 3 x your annual salary

About the role

We are delighted to present a challenging and rewarding opportunity for the role of Regional Service Manager within our Care & Support Operations. This senior manager position is an integral part of our organisation's structure, reporting to the Head of Care & Support in one of our dynamic divisions.

As a Regional Service Manager, you will play a pivotal role in overseeing the delivery of Safe and Well-Led care and support across multiple locations within a specific geographical region. Your leadership will be instrumental in ensuring that individuals we support live fulfilling and valued lives.

This role goes beyond traditional management responsibilities. You will lead teams of CQC registered managers to enable them to effectively manage Supported Living locations and Residential Care Homes, and contribute to the strategic direction of our organisation. We believe in an operating model that aligns with our 2033: Your life. Your Way strategy, and you will be at the forefront of implementing and delivering on this vision.

As an 'accountable performance manager,' you will be responsible for the effective delivery of all elements of care and support across your region. This includes managing your team's performance, upholding our values, and working in accordance with our leadership framework. Your role will be critical in achieving our workforce strategy goals – from stemming workforce attrition to growing and retaining talent, improving engagement, and ensuring safe staffing levels.

We are looking for someone who can analyse complex issues, collaborate with stakeholders, and implement effective solutions. The role demands dedication, strategic thinking, and the ability to lead with influence. A full UK driving licence, with access to your own vehicle, is essential for the role as you will be visible in all services within your region, and your contribution will be vital to our ongoing success.

About you

    • You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
    • You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
    • You need good IT skills and experience of maintaining records to be a success in this role.
    • You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
    • You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance

If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you.

For more information on the role and responsibilities, please refer to the job description & person spec. 

Job Description & Person Specification

 

STRICTLY NO AGENCIES PLEASE

​​​​​​​​​​​​​​We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.