Compliance and CQC Manager - Hybrid role

Location Bristol
Discipline: Quality and Governance
Job type: Permanent
Salary: £35,357‬ per annum (£35,069 plus a home working allowance of £288 per year)
Job ref: 017722
Published: 21 days ago
Expiry date: 20 May 2024 00:59

Location – hybrid role, which is home based with travel to our head office in Bristol and to other services across the country, as required.

We are looking for a Compliance and CQC Manager to join our welcoming and friendly team here at Hft. This is a really varied and rewarding role that will give you the opportunity to make a real difference to people’s lives. Hft is a charity that supports adults with learning disabilities and as investors in people we are a great choice to help you move forward in your career.

Salary: £35,357‬ per annum (£35,069 plus a home working allowance of £288 per year). IT equipment is provided to support the role.

What will you be doing?

This role is integral to the quality and safety of the organisation, supporting registered services and their registered managers to meet the extensive legal requirements of the regulatory frameworks within which they operate.

Reporting to the Head of Quality Improvement, your key responsibilities will include overseeing compliance and management and the complaints handling process and co-ordinating local authority tender responses.

You will also oversee relevant Hft’s policies and procedures. In addition, you will provide full training plus an ongoing advisory service to Registered Managers and other colleagues. This role is part of the wider Quality and Governance Portfolio.

Who are you?

The successful candidate will be educated to degree standard or be able to demonstrate equivalent and relevant professional experience. A qualification in complaints handling, management and safeguarding are desirable. You will also have experience in risk management of regulatory compliance.

Experience of advising at senior leadership level, producing management information is key. You will also be used to working at pace and delivering against agreed objectives.  Experience of delivering compliance training and managing people is also essential. With excellent written and communication skills and the ability to work with a range of MS Office software, you will display attention to detail and have strong decision-making skills.

What’s in it for you?

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and lots of support along the way. ​​​​​​​

With Investors in People and Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. As a “Gold” standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority.

  • Annual Leave: 33 days pro rata (including 8 days statutory bank holidays)

  • Training: Access to award winning training and development

  • Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app

  • Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.

  • TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.

  • Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.

  • Care Friends: Employee referral app – earn money for referring your friends to work for Hft.

  • Free life assurance – 3 x your annual salary

  • and more…

Hft is one of the largest charities in England and Wales supporting people with learning disabilities. We are passionate about what we do and we use our unique understanding of the challenges facing the people we support to speak up for them to bring about positive change. We have a rich 60-year heritage and a clear vision, we are ambitious and wholly committed to what we can achieve for the people we support and have embarked on a journey of transformation that will ensure we can meet their changing needs and extend our reach and impact.

Find your place with us and change lives.




​​​​​​​​​​​​​​We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.