Business Support Officer/Administrator Day Opportunities - Hybrid remote

Location Leeds
Discipline: Care and Support
Job type: Permanent
Salary: £23,559.00 per year
Job ref: 018162
Published: 14 days ago
Expiry date: 12 Jun 2024 23:59

Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities.

At Hft, we are currently recruiting for a Business Support Officer to join our team to support Hft Day Opportunities. We are looking for an individual that supports our mission: to create the best life possible for the people we support. Do you feel like our values - Kind, Diverse, Positive and Visionary - are a good match to your values? Then we’ve got lots in common already. Come on board and support learning disabled adults with those very values.

What we offer you 

  • Where you’ll be working: near one of our Day Service Offices in Leeds, Bradford, Shropshire, Newcastle and others (you may be required, where necessary, to travel between key locations within the regions but this will be agreed).

  • Your working hours: 37.5h per week with flexible working policies to support your work life balance

  • Generous Holidays: 33 days of annual leave (including eight days statutory bank holidays).

  • Training & development:  Earn money while you get a fully funded Diploma in Business Administration

  • Lots of benefits:  Health, retail and cash incentives to use how you want.

What you’ll be doing 

Every day is different. As a Business Support Officer, you will support an individual area and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) mobile phone devise management and registered area office management. Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Day Opportunities and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Senior Day Opportunities Manager.

Responsibilities include

  • Invoicing and PO support
  • Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
  • Income returns and support local banking
  • Credit card reconciliations
  • Petty cash management
  • Fundraising income support
  • Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
  • Daily operational tasks e.g. answering the phone / responding to emails
  • Dealing with support queries and redirecting appropriately
  • Looking after incoming and outgoing post
  • Liaising with visitors and contractors
  • Additional administration tasks
  • Employee / engagement support
  • Fleet management support
  • Agency support
  • Health and safety management

About you

  • Previous administration experience
  • Strong IT knowledge, including experience of using Microsoft office suite with the ability to produce reports and presentations within Excel, Word and PowerPoint
  • Experience working in an office environment
  • Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation
  • Experience managing sensitive data including workforce documentation
  • Ability to work in a fast-paced environment
  • Ability to learn and adapt to new systems and processes
  • Positive attitude to people with learning disabilities
  • Ability to maintain attention to detail and accuracy

If you are interested in working at Hft and you would like to make a difference, please apply today!

Job Description and Person Specification