Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities.
At Hft, we are currently recruiting for a Business Support Officer to join our team to support Hft Day Opportunities. The role will be based near one of our Day Service offices - Leeds, Bradford, Shropshire, Newcastle and others (you may be required, where necessary, to travel between key locations within the regions but this will be agreed). We are looking for an individual that supports our mission: to create the best life possible for the people we support.
About the role
As a Business Support Officer, you will support an individual area and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) mobile phone devise management and registered area office management.
Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Day Opportunities and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Senior Day Opportunities Manager.
Responsibilities include
* Invoicing and PO support
* Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
* Income returns and support local banking
* Credit card reconciliations
* Petty cash management
* Fundraising income support
* Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
* Daily operational tasks e.g. answering the phone / responding to emails
* Dealing with support queries and redirecting appropriately
* Looking after incoming and outgoing post
* Liaising with visitors and contractors
* Additional administration tasks
* Employee / engagement support
* Fleet management support
* Agency support
* Health and safety management
About you
* Previous administration experience
* Strong IT knowledge, including experience of using Microsoft office suite with the ability to produce reports and presentations within Excel, Word and PowerPoint
* Experience working in an office environment
* Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation
* Experience managing sensitive data including workforce documentation
* Ability to work in a fast-paced environment
* Ability to learn and adapt to new systems and processes
* Positive attitude to people with learning disabilities
* Ability to maintain attention to detail and accuracy
We offer
Annual Leave: 33 days (including 8 days statutory bank holidays
Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
Training: Access to award winning training and development
Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
Free life assurance – 3 x your annual salary
Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave.
If you are interested in working at Hft and you would like to make a difference, please apply today!